HAVEN
Your caring Emotional Intelligence Support
Get Support
We're here to help you on your emotional intelligence journey. Reach out
anytime for support, questions, or feedback.
Crisis Support
If you're experiencing an emotional emergency or having thoughts of self-harm, please reach out immediately:
Crisis Support Hotline
Direct connection to National Suicide Prevention Lifeline - professional crisis counselors available
Available 24/7
General Support
Get help with your account, subscription, or technical issues via our contact form
Response within 24 hours
Community Resources
Access emotional wellbeing resources and crisis intervention information
Always available
Affiliate Program
Join our affiliate program and earn while helping others improve their emotional intelligence
Open for applications
Terms of Service
Read our terms and conditions to understand your rights and responsibilities when using Haven
Always available
Privacy Policy
Learn how we protect your personal information and handle your data with care
Always available
Send Us a Message
Privacy & Confidentiality
Your emotional privacy is our highest priority. Here's everything you need to know about how we protect your personal information and conversations.
Conversation Privacy
All your conversations with Haven are encrypted end-to-end and stored securely. We use industry-standard encryption to protect your data both in transit and at rest.
AI Training and Data Analysis
We use anonymized conversation data to improve our emotional intelligence algorithms and provide better support. All data used for training is stripped of personally identifiable information and aggregated to protect individual privacy.
Technical Security Details
Data Encryption
AES-256 encryption at rest, TLS 1.3 for data in transit, and end-to-end encryption for all conversations.
Server Security
SOC 2 Type II certified data centers, 24/7 monitoring, regular penetration testing, and multi-factor authentication for all access.
Privacy Controls
Granular user controls, data export capabilities, automatic data retention policies, and transparent audit logs.
Crisis Situation Protocols
In crisis situations, our system is designed to provide immediate support while maintaining your privacy. Our protocols include:
- Automatic crisis detection with immediate intervention
- Direct connection to professional crisis counselors
- Emergency contact information and resources
- Limited data sharing only when legally required for safety
- Post-crisis follow-up and support resources
Data Control Options
You have complete control over your data. Here are your options:
Legal Compliance
Haven complies with GDPR, CCPA, HIPAA privacy requirements, and other applicable privacy regulations. We regularly undergo third-party privacy audits and maintain transparent data processing records.